Effective Wednesday, June 24, 2020, the Library is open for modified services by appointment.

LIBRARY HOURS
Monday  10am – 5pm
Tuesday  1pm – 8pm
Wednesday 10am – 5pm
Thursday  1pm – 8pm
Friday 10am – 5pm

Guidelines during Phase 2:

  • If you are sick, stay home to keep your community safe.
  • To visit the library, please call 860-582-3121 to make an appointment.  When you call, you will be asked to identify the general purpose of your visit: (1) computer use, (2) browsing our collection, and/or (3) visiting the Children’s Room.
  • Multiple people can sign up for each 60-min appointment time.   To ensure that library staff has time to clean between appointment waves, no extensions can be granted.
  • Appointment waves are scheduled as follows:  Mondays, Wednesdays, and Fridays, 10:30 am, 11:45 am, 1:00 pm, 2:15 pm, and 3:30 pm.  Tuesdays and Thursdays, 1:30 pm, 2:45 pm, 4:00 pm, 5:15 pm, and 6:30 pm.
  • At this time, we must limit the number of patrons that can visit the library at one time.  When possible, we encourage you to limit your visit to one person per family or household.
  • Visitors will be admitted from the rear Prospect St. entrance and will exit through the lower Main St. doors.
  • For your safety, and the safety of others, anyone over the age of 2 must wear a mask or face covering while in the library.
  • Please respect staff and other patrons by maintaining appropriate social distancing, observing one-way traffic patterns, and helping young children follow safety guidelines.
  • Be sure to practice good respiratory hygiene during your visit – including covering your cough, sneeze into your elbow, and, if applicable, wash your hands for at least 20 seconds.
  • Bathrooms will be open during this Phase, and cleaned between appointment times.  (The water fountain and coffee station are unavailable at this time.)

Modified services available during Phase 2:

  • Curbside pickup will continue during the library’s open hours, however, effective June 24, the location will be shifted to the front entrance of the Library.  Parking in the Main St. lot will be reserved for Library Staff and curbside pickup.
  • All library materials should be returned to the outside book drop.
  • Due to the economic challenges that many of our residents now face, overdue fines will continue to be waived through October 1, 2020.  Fees for faxing and printing will be accepted via a conscience box.
  • To maintain social distancing, a limited number of computers are available.
  • Librarians will provide computer assistance remotely and will handle all print jobs.
  • Print newspapers will not be available for public viewing.  Links to the digital editions of the Bristol Press, Waterbury Republican-American, Hartford Courant and US Today have been placed on Library computers.
  • Magazines have been moved to closed stacks.  If you would like to borrow an issue, Library staff can get it for you and check it out for at-home use.
  • The DVD collection will not be accessible to patrons.  Library staff will get desired titles.  A catalog computer will be available for patrons to search for available titles to borrow.
  • All toys have been removed from the Children’s Room to prevent the spread of germs.
  • All library programming is virtual at this time.  This includes outreach activities with local partners.

Timeline

Throughout Pandemic:
Wifi is available 24/7 from the Library’s rear parking lot, off Prospect Street.
Help is available from library staff via phone, e-mail and social media.
Use your library card to access streaming and downloadable videos, books, audiobooks and databases.

March 17 – Library closed to public, last among neighboring communities.  Curbside service begins.
March 25 – Curbside service ends.  Library staff works remotely as supported by state guidelines and provide assistance via telephone and e-mail.  Virtual programming begins in earnest.
May 1 – Library staff returns to building, though it remains closed to the public.  Services continue to be provided via telephone and e-mail.  Virtual programming continues. (47 Confirmed Cases in Plymouth)
May 4 – Library book drop near rear entrance is unlocked.  Returned books are placed in quarantine for one week out of an abundance of caution.  (49 Confirmed Cases in Plymouth)
May 7 – Curbside service resumes.  Pickups are scheduled by phone or e-mail between 10am – 5pm daily, Mondays through Fridays and 10am – 12pm on Saturdays. (53 Confirmed Cases in Plymouth)
June 1 – Curbside pickup schedule changes to accommodate patron schedules.  Pickups are scheduled by phone or e-mail between 10am – 5pm on Monday, Wednesday, and Friday, 1pm – 8pm on Tuesdays and Thursdays, and 10am – 12pm on Saturdays. Part-time Library staff placed on furlough due to profound economic impacts of COVID-19. (66 Confirmed Cases in Plymouth)
June 24 – Library reopens for adapted service with appointment only.  With reduced staff, Library hours adjusted to 10am – 5pm on Monday, Wednesday, and Friday, 1pm – 8pm on Tuesdays and Thursdays, and 10am – 12pm on Saturdays.  Curbside pickup of all circulating library materials (books, DVDs, audibooks, magazines, Launchpads, etc.) will continue during open hours. (68 Confirmed Cases in Plymouth)

Frequently Asked Questions

  • Can I request books or DVDs from other libraries?  DeliverIT CT, the statewide interlibrary loan delivery service, has recently restarted with modified service.  You can request materials from the Terryville Public Library collection including books, audiobooks on CD, DVDs, music, magazines, Launchpads and more by calling 860-582-3121 or e-mailing tplstaff@biblio.org.
  • My books are overdue!  Will I be fined?  Currently, the Library is waiving all overdue fines, fees and charges.  You can return your materials to the book return.  Items are placed in quarantine for one week before being removed from a patron’s record.
  • I can’t get hoopla/Overdrive/AcornTV to work on my device.  Can you help me?  Absolutely!  If we can’t answer your questions by phone, we can arrange a Zoom meeting to provide more specific one-on-one assistance.
  • Museums will be reopening soon.  When can I borrow a museum pass?  You can borrow a museum pass now.  Please note that many museums, zoos and aquariums have revised their operating procedures to reopen safely.  Please check a museum’s website for updates prior to making plans.  *Some museum pass partners are not honoring library discount passes at this time.*
  • Is the book drop open?  It sure is!  You can return any of your materials to the book return.  Items collected from the book drop are placed in quarantine for over 72 hours to ensure they can be safely handled.  After that time, they are “checked in” and removed from a patron’s record.